College Loan Corporation (CLC), the nation’s seventh largest student loan provider, today announced that it had recently won a technology award for its innovative use of a software solution. CLC was recently awarded the 2006 OnBase® RealSolutions Award for its outstanding use of the document management system in student loan processing.CLC chose Hyland Software’s OnBase enterprise content management (ECM) solution to automate the scanning and filing of loan applications into readable, electronic documents. CLC won the award because of its original use of the product for streamlining loan process workflow by electronically sorting and processing borrower files.
“We are pleased to be chosen as the winner of this technology award,” said David Hawn, chief operating officer of CLC. “CLC is proud of the personal service that we provide to families through our 24/7 hotline and our experienced loan consultants. Now, we can be equally proud of our innovative use of technology, which we use to quickly get funds into the hands of families and schools.”
CLC is committed to using technology to speed up paperwork – not to replace the personal touch. CLC offers first-class service to students and families 24 hours a day, 7 days a week through our borrower hotline. With their first call, families are assigned a loan consultant who provides them with the best advice for their unique situation while saving them the hassle of re-explaining issues. Loan consultants can develop a relationship with a family that spans from application through repayment.
“Families are looking for help from a student loan company that can provide personalized service throughout the process while using technology to cut through paperwork,” added Hawn. “CLC’s unique ability to provide this has made us the seventh largest student lender in the nation.”
The OnBase RealSolutions Award complements CLC’s recent wins in the “Best Customer Service” category at the 2006 American Business Awards, as well as the 2006 Torch Award for Marketplace Ethics from the Better Business Bureau of San Diego and Imperial Counties.
About Hyland Software Inc.
Established in 1991, Hyland Software Inc. is the developer of OnBase, a rapidly deployable suite of enterprise content management (ECM) software applications. OnBase® is a modular suite of ECM applications that includes document imaging, workflow, electronic document management, COLD/ERM and records management. OnBase allows organizations to manage all digital content, including scanned paper documents, e-mails, faxes, print streams, application files, e-forms, Web content and multimedia files. OnBase is used by businesses and government agencies around the world to reduce the time and cost of performing important business functions and address the need for regulatory compliance through the management, control and sharing of digital content with employees, business partners, customers and other constituencies. For more information about OnBase, please contact an OnBase Authorized Solution Provider or visit www.onbase.com.
About College Loan Corporation
College Loan Corporation (CLC), headquartered in San Diego, is the nation’s seventh largest student loan provider, managing more than $9 billion in student loan assets. By offering innovative loan products and industry-leading customer service, the Company has helped make higher education possible for more than 700,000 students and families. More than 900 colleges and universities have designated College Loan Corporation as a preferred lender.
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